Job Purpose

We seek a junior back-end developer to join our dynamic team. Acting as a 1st line support to our senior developers who run our in-house billing system, you will be the first port of call for billing queries from finance, customer services and IT support.The ideal candidate will be skilled in PHP, with some knowledge of legacy versions such as PHP 5.6, along with the ability to write SQL queries to find and analyse data to find errors or the potential causes of issues.

Main Duties and Responsibilities

• Provide 1st line support for our internal billing team, answering questions or logging issues to investigate or escalate to the senior team members.
• issues with data and remedy or escalate
• ​Design and implement simple tools in our portals to help other departments such as IT Ops or Finance teams self-serve reoccurring issues
• ​Suggest improvements to processes or systems

Personal Qualities

• Proactive and Self-motivated: Able to work independently and take initiative to solve problems.
• Adaptability: Comfortable working in a fast-paced environment with changing priorities.
• Creativity: Able to think outside the box to develop innovative solutions.
• Curious and Eager to Learn: Keeps up with new technologies and is eager to continuously improve skills.
• Resilient: Able to handle setbacks and challenges with a positive attitude.
• Analytical: Ability to analyse data to spot errors or causes for upstream/downstream failures.

Knowledge, Skills, Attributes

• Strong knowledge and experience in PHP (v5.6, 7+) web development
• Proficient in writing SQL queries to find and analyse data
• Knowledge of CodeIgniter 3 framework
• Proficient in Laravel v7+ framework
• Experience with Git version control
• Understanding of both object-oriented and functional programming concepts
• Experience with Jenkins, Portainer
• Understanding of application security best practices
• Understanding of HTML, JQuery, CSS
• Proven experience as a backend developer, with at least 2 years commercial experience.

Key attitude/behaviours

Exceptional results require exceptional people. Exceptional people who live and breathe the plan.com values. We are built on trust, fuelled by passion and driven by excellence.

Attributes we look for include:

• Curious and continuous learner – We value individuals who are eager to learn and grow and committed to self-improvement. We encourage continuous learning and provide a wide range of opportunities for personal and professional development.
• Innovative and Initiative – We embrace innovation and encourage our team members to be ambitious, think outside the box, challenge the status quo, and explore new ideas to drive growth and success. We value team players who can work off their own initiative, empower our people to make informed decisions and trust them to do the right thing.
• Adaptable – In a dynamic industry, adaptability is key. We seek individuals who can thrive in a changing environment, embrace new challenges, and quickly adjust to evolving circumstances while maintaining a positive attitude.
• Collaborative – We value the collective power of working together.
• Passion – One of our three core values, passion goes beyond our people's enjoyment of their work. It's a passion for the business and their contribution to furthering its success. It means striving to be the best and encouraging those around us to do the same. And it means not being afraid to take risks. Go big or go home!